Here at Monese we strive to provide our customers with the most innovative mobile banking product available. We were the first 100% mobile banking service to launch in the UK and we are committed to maintaining our position as a leading innovator in European banking by continuously developing new features and technology built directly around our customers’ needs.
We know that Monese customers like to check their balance, and often! In fact, balance checking is one of the most common behaviours we see our customers repeat on a regular basis – often daily… Daily balance checkers you know who you are 😉. This trend isn’t unique to Monese; on an international level balance checking is one of the most common ways in which customers interact with their bank.
source: Bane consulting
Regular balance checking is great for staying in tight control of your money – but that’s not the only reason making it super easy to check your balance is such a critical feature… Knowing that our money is right where we left it is a comforting feeling for most people, especially when trying out a new banking service. What’s even better is discovering that it has increased since the last time you checked! – Maybe because we made it rain on you for inviting a few friends…
Since we know just how important balance checking is, we’ve launched a brand new feature – one that can only be found in the Monese app, because we invented it! Without further ado, let us proudly announce ‘Insta-balance‘.
Insta-balance, the first feature of it’s kind, allows you to view your balance instantly without needing to open the app. All you need to do is open your notifications drawer and your up to date balance will be there, even if you’re logged out!
With insta-balance it’s now easier than ever before to know exactly how much money you have in your account. It’s also super secure (like everything we develop), and doesn’t enable any other action to be taken on your account.
Before you can use the Insta-balance feature you need to enable it via the app. So no balance information will be shown in your notifications tray unless you authorise it.
Here’s how you can enable Insta-balance on your device:
Step 1: Open your Monese app navigation menu
Step 2: Click on My account
Step 3: Scroll down to the ‘Notifications’ section
Step 4: Enable ‘Show balance when logged out’
Step 5: Scroll down further and enable ‘Include balance in notifications – that way you’ll also get a balance update included in your normal account activity push notifications.
Detailed guide with pictures:
Step 1: Open your Monese app and go to ‘My account’
Step 2: Then scroll down to the notification section and enable ‘Show balance when logged out’
Once that is done this is how the Insta-balance will look in your notifications tray…